CRM & Digital Operations
Build Better Systems.
Run Your Business With Confidence.
We help growing organisations organise their CRM, improve everyday processes and automate repetitive work—creating practical systems that are easier for your team to manage and ready to support future growth.
Technology Should Simplify Your Business, Not Complicate It.
As businesses grow, so do the number of systems, spreadsheets and processes they rely on. Over time, disconnected tools, manual tasks and inconsistent ways of working can reduce efficiency and make it harder for teams to collaborate.
At A Plus Virtual Solutions, we help you bring those systems together. Whether you're implementing a CRM for the first time, improving existing processes or introducing practical automation, our focus is always the same—creating organised, reliable systems that support your business today and scale with you tomorrow.
CRM Implementation
Build a solid foundation with a CRM that's organised, easy to manage and designed around the way your business works.
Includes:
- CRM setup
- Contact management
- Sales pipelines
- Forms & scheduling
- User onboarding
Workflow Automation
Reduce repetitive manual work by automating everyday processes across your business.
Includes:
- Workflow automation
- Task creation
- Email automation
- Notifications
- Zapier integrations
- Future automation planning
Business Process Improvement
Review how your business currently operates and identify practical ways to improve efficiency and collaboration.
Includes:
- Process reviews
- Workflow mapping
- Operational recommendations
- Team efficiency
- AI productivity opportunities
Reporting & Insights
Turn business data into meaningful information that helps you make informed decisions.
Includes:
- Dashboards
- Custom reports
- Sales reporting
- Activity reporting
- Performance visibility
Choose Your Level of Support
CRM Foundation
From £1,500
Perfect for businesses implementing a CRM for the first time.
Ideal for organisations looking to replace spreadsheets with a structured, easy-to-manage CRM that supports future growth.
Includes:
✓Discovery workshop✓CRM setup & configuration
✓Contact import (up to agreed limits)
✓Sales pipeline setup
✓Basic dashboards
✓User onboarding
✓Documentation
Typical delivery: 3–5 working days
Operations Optimisation
From £3,000
For organisations that already have a CRM but want to improve the way it supports their business.
Includes everything in CRM Foundation plus:
✓CRM audit✓Workflow automation
✓Process review
✓Custom reports
✓AI productivity recommendations
✓Advanced training
✓Operational improvements
Typical delivery: 5–10 working days
Digital Operations Transformation
Custom Proposal
A fully bespoke consultancy engagement for organisations looking to redesign and optimise their operational systems.
May include:
✓CRM implementation✓Process redesign
✓Workflow automation
✓AI adoption
✓Team training
✓Cross-platform integrations
✓Ongoing consultancy
| Feature | CRM Foundation | Operations Optimisation | Digital Operations Transformation |
|---|---|---|---|
| CRM setup | ✓ | ✓ | ✓ |
| Contact migration | ✓ | ✓ | ✓ |
| Pipeline creation | ✓ | ✓ | ✓ |
| Dashboards | ✓ | ✓ | ✓ |
| Workflow automation | – | ✓ | ✓ |
| Process review | – | ✓ | ✓ |
| AI productivity recommendations | – | ✓ | ✓ |
| Team training | Basic | Advanced | Bespoke |
| Documentation | ✓ | ✓ | ✓ |
| Ongoing strategy | – | – | ✓ |
Digital Operations Partnership
Continue Improving After Launch
Great systems evolve alongside your business.
Our Digital Operations Partnership provides ongoing support, optimisation and strategic guidance to ensure your CRM and operational processes continue to meet your changing needs.
Include things like:
- Monthly reviews
- Workflow improvements
- New automations
- User support
- Reporting enhancements
- Quarterly planning
Growth
From £750/month
- Everything above
- Workflow improvements
- New automations
- Monthly strategy call
- Reporting enhancements
Essential
From £350/month
- Monthly CRM review
- Minor updates
- Email support
- Dashboard checks
Additional services
Why Work With A Plus?
Why Organisations Choose A Plus
✓ Practical Solutions
A streamlined production process that saves time without compromising quality.
✓ Human First
We work as an extension of your team, keeping communication simple and collaborative.
✓ Future Ready
Our workflows are designed to grow with your content strategy and audience.
✓ Long-Term Partnership
From your first episode to your hundredth, we're here to support your success.
Ready to Improve the Way Your Business Works?
Whether you're implementing a CRM, improving your processes or exploring automation, we'd love to help.
🔒Working With A Plus
When you work with A Plus Virtual Solutions, you'll work directly with me from our first conversation through to project delivery.
I take the time to understand how your organisation works before recommending solutions, because every business has different processes, priorities and ways of working. Rather than applying a one-size-fits-all approach, every recommendation is tailored to your goals and the people who use your systems every day.
With a background in business administration, psychology and AI-enabled operations, my focus is on creating practical systems that genuinely improve the way organisations work. Whether we're implementing a CRM, streamlining workflows or introducing automation, the goal is always the same: helping your team save time, reduce complexity and build processes that support sustainable growth.
🔒 Privacy Data
Your proprietary course curriculum and company data are protected by enterprise-grade security protocols. We operate under strict confidentiality frameworks, ensuring your media assets and student directories are never stored on public servers or used to train public AI models.
Before onboarding, we execute standard non-disclosure agreements (NDAs) to guarantee total IP sovereignty.
🔒 Our Secure Delivery Process
To maintain absolute production quality, all localisation programs operate on a secure 50% upfront deposit / 50% milestone structure.
Once your 50% onboarding deposit clears, our team initiates production. Upon completion, we deploy your localised course files to a secure staging environment for your final review and sign-off. Settlement of the final 50% milestone securely unlocks your unrestricted, high-definition global master asset folder.